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Monday, December 21, 2009

Something for deliberation (18)






It's very common in our line to have customers complaining that our price is expensive because others are quoting, advertising for the purportedly same job cheaper.


What makes the price?


Do all customers only look at the price based on what they are charged to decide which company charges cheaper? Would they consider other features such as convenience, ease of communicating & coordinating the job, after sales service alongside the price to decide which company charges cheaper?





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